System information

Summary

System information shows the most important details about your FactFinder environment:

• General
• Web components
• Custom classes
• Scheduled tasks
• Paths

It is available as its own tab on the System information page.

General

The General section provides key operational and identification details:

• Service URLs used for operation and monitoring, including FactFinder URL, Analytics URL, and Analytics Public URL.
• Version details, including FactFinder version, FactFinder UI version, Analytics version, and Demoshop version.
• Additional identifiers and status values, such as the Service ID, active ASO module, and multithreaded search status.

Reload configuration

Reload the current configuration to apply recent modifications immediately.

FactFinder automatically saves search configurations. If you change configuration files outside the interface, the changes only take effect after the configuration cache refreshes.

Update logfile to disk

Write the current logfile information to disk immediately. This is useful when you need logs flushed for diagnostics.

Web components

This section provides status information for integrated web components:

• Security — current security state applied to web components
• Request count — number of requests processed by web components
• Update web components information — refreshes the information displayed in this section

Custom classes

This section lists custom classes used for different operations. Classes are grouped by handlers and callbacks such as Import handler, Search callback, and System event handler.

Each category lists classes and channels where it is applied.

Use this information to understand how the application is configured.

Scheduled tasks

This section provides a view of automated processes running within the application instance. These tasks are configured to run at specific intervals or times to perform essential background operations, such as data imports, system maintenance, or other recurring jobs.

Each scheduled task appears in a grid with these columns:

• Type — category or function of the scheduled task.
• Channel — channel the scheduled task applies to.
• Description — short explanation of the task.
• Pattern — schedule pattern that defines when the task runs.
• Next execution — next scheduled date and time.
• Last execution start — date and time of the most recent start.
• Last execution finish — date and time of the most recent completion.
• Information — additional details or status information.

The Run now button starts a task immediately. Use it for testing or when you cannot wait for the next scheduled run.

Scheduled jobs do not run for TEST and DEVELOPMENT channels.

Paths

This section lists important file system paths used by the application:

• Base resources — core application resources and configuration files
• Application logfiles — directory where general application log files are written
• SCIC tracking logfiles — directory for SCIC tracking log files
• Search cache — location used for temporary files by the search cache mechanism