Suggest Blacklist

Summary

The Blacklist lets you remove unwanted suggestions from the Suggest database.

Blacklist entries can target a whole term or just parts of it. For example, if an entry begins with son, then suggestions for Sony or Sonos will not be displayed.

Note: Blacklist entries are checked when data is imported, corresponding records are not imported into Suggest. If products are missing in Suggest, then it is advisable to check the blacklist rules.

The Blacklist is represented as an individual page tab for the Suggest page.

Add Blacklist entry

Edit configuration mode should be entered to add, edit, clone or delete entries.

To add new Blacklist entry necessary information should be filled into the relevant fields:

Suggest type: define type of data that will be affected:

• [All]

• brand

• category

• productName

• searchTerm

• content

Attribute: define the attribute type, e.g., name, image, or hitCount. Available options depend on the selected Suggest type.

Choose a Type to apply to the Term on the right:

• Equal to: The entry is identical to the search term. Example: Equal to: bag; suggestions for "handbag" will still appear.

• Contains: Search queries containing the term will not generate suggestions. Example: Contains: bag; suggestions for "handbag" will not appear.

• Begins with: Search queries beginning with this will not result in suggestions. Example: Begins with: son; no suggestions for Sony.

• Ends with: Search queries ending with the term generate no suggestions. Example: Ends with: cap; no suggestions for "hubcap".

• Matches: Search queries matching with the term generate no suggestions

• Less than: Excluding values below a threshold

• Greater than: Excluding values above a threshold

Decide whether the entry should be treated as Case-sensitive.

Click Add Entry to create the entry.

If a Blacklist entry conflicts with a Whitelist entry, Blacklist supersedes Whitelist.

List of Blacklist entries

Detailed information about all the Blacklist entries is shown in the Summary grid:

• Suggest type

• Type

• Term

• Attribute

• Case sensitive

The following actions available:

• Search for specific whitelist entry

• Show all entries that are deleted in current transaction

• Edit whitelist entry directly in the grid

• Delete single blacklist entry or multiple selected entries

• Clone single blacklist entry or multiple selected entries to another channel.

Edit configuration mode should be entered to add, edit, clone or delete entries.

Any new or changed entry will be marked it as locked and require saving the transaction.