Single Word Search

Overview

Depending on the product catalog, multi-word queries may lead to few or, in the worst case, zero hits. The Single Word Search module improves results by splitting the query into its individual words and performing a search for each word.

The results of the additional per-word searches are included alongside the main results but are not merged into the main hit list. This lets you decide which products to surface to your customers.

For example, the query Brandname Data Cable triggers separate searches for Brandname, Data, and Cable. You can fine-tune this behavior using the settings below.

Location

You can find the Single Word Search module in the left-hand menu under More settings… → Single Word Search in the Modules category.

Configuring Single Word Search

Note: Single Word Search only affects your live shop. Its effect is not visible in the Demoshop or Cockpit.

Score threshold

Choose whether Single Word Search should activate below a given similarity score or only for zero-hit searches.

For zero hit searches, set the Score threshold to 0%.

For example, with a threshold of 90%, Single Word Search triggers when the best score among all found products is below 90%.

Max. Preview products

FactFinder can display preview products for each word. You can freely set the number of preview products .

Avoid setting a high maximum number of words, as each additional search adds latency.

In addition to the settings described above, you can optimize the result further by using the following two settings:

Max. words to check

Limits the number of searches performed. FactFinder only performs searches up to this limit. For example, if your query is Word1 Word2 Word3 and Max. words to check is set to 2, no search for Word3 is performed. Counting always starts from the left.

Max. number of words

Further limit the number of searches with this setting. While Max. words to check limits how many words to search, this setting caps how many single-word result sections appear in your results.

Imagine the query: GoodWord1 BadWord1 BadWord2 GoodWord2 GoodWord3. “Good” words lead to hits; “bad” words lead to zero hits.

With Max. words to check set to 2, only the first two words are searched, so only GoodWord1 can add hits. You could change that by setting Max. words to check to 4 and Max. number of words to 2.

You would then search for GoodWord1, BadWord1, BadWord2, GoodWord2. GoodWord3 is ignored because Max. words to check is 4. Even if set to 5, GoodWord3 is ignored because Max. number of words is 2 and results already exist for GoodWord1 and GoodWord2.

This setting acts as a safeguard against oversized results and redundant searches.

Max. words to check must be greater than or equal to Max. number of words .

The following picture illustrates the effect on the elements in the Single Word Search result . The normal search result (independent of Single Word Search) appears in section . If you set the score threshold to 0%, section will be empty.