> For the complete documentation index, see [llms.txt](https://docs.fact-finder.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fact-finder.com/docs/basic-settings/factfinder-ng-channels.md).

# Channel Management

## What are channels?

* A channel is an **isolated unit** for managing product data. It defines data sources, rules, data targets, and planned tasks.
* You can create multiple channels to split your stock by **store**, **language**, or **use case**.
* You can use separate channels for different shop interfaces, such as **B2B** and **B2C** or **desktop** and **mobile**.
* Each channel can use its own data feed. Multiple channels can also share one feed and use different configurations for suggest, filters, and ranking rules.
* Channel settings can be inherited. With [Multi-Channel Functionality](/docs/basic-settings/factfinder-ng-channels/multi-channel-supported-settings.md), you can define parent and child channels and override inherited settings where needed.

This section includes the following pages:

* [Introduction](/docs/basic-settings/factfinder-ng-channels/channel-management.md)
* [Managing parent and child channel settings](/docs/basic-settings/factfinder-ng-channels/managing-parent-and-child-channel-settings.md)
* [Creating a new channel](/docs/basic-settings/factfinder-ng-channels/creating-a-new-channel.md)
* [Switching the active channel](/docs/basic-settings/factfinder-ng-channels/switching-the-active-channel.md)
* [Parent and child channels](/docs/basic-settings/factfinder-ng-channels/identifying-parent-and-child-channels.md)
* [Inherited settings](/docs/basic-settings/factfinder-ng-channels/keeping-modifying-deleting-and-restoring-inherited-settings.md)
* [Multi-channel settings](/docs/basic-settings/factfinder-ng-channels/multi-channel-supported-settings.md)


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