# Advisor campaigns
#### **Summary**
Advisor campaigns let you store questions as text or graphics that are presented to shop customers in certain situations. A set of answers to the questions can also be provided. For each answer you can add a product set that the shop customer will see when selecting the answer. This helps quickly guide visitors with targeted questions to the products they are looking for.
#### Add Advisor campaign
To create new **Advisor campaign**, click **New Element** in the header bar to access the menu:
**Add an Advisor** - corresponds Advisor campaign type.
#### **Campaign trigger**
The first step of Advisor campaign creation lets you select a trigger for the campaign.
* **Search and navigation result** - Campaign displayed if a query pattern is found in the search result or in the navigation.
* **Search result** - Campaign displayed if a query pattern is found in the search result.
* **Navigation result** - Campaign displayed if a query pattern is found in the navigation.
Next step of a product campaign configuration is setting up trigger conditions and is common for all campaign types, please [Common Campaign configuration steps](/docs/discovery/campaigns/common-campaign-configuration-steps.md) for details.
#### **Set up Advisor**
Actual Advisor can be created at “Advisor” tab.
It takes the form of a decision tree that allows the customer to access specific lists of products via any number of questions.
To start adding the options, click **Add Root Question.**
Empty root question and empty answer for it will appear instead of placeholder tree.
***
> **Editing questions**
Click on any question in the tree will call editing form for the Question.
The form is WYSIWYG editor, allowing to input text, style it, add images and videos.
***
> **Managing questions and answers**
> **Add and delete**
Possibility to **add** and **delete** questions and answers can be found under the “kebab-menu” icon [](https://github.com/FACT-Finder/documentation/blob/main/ng/documentation/images/62483726-473d-4128-8255-514bdaea70b4.png)
| If clicked on a question:
- lets you add answers under this question
- lets you delete the question
| 
|
| ------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------- |
| If clicked on an answer:
- lets you add questions under this answer
- lets you delete the answer
| 
|
> **Reorganize**
It is also possible to **reorganize questions and answers in the tree** by using drag and drop feature:
| - Mouse over question or answer icon
- Click, hold and drag question or answer to required destination
- Allowed destinations will be highlighted with blue box
- If it is not possible to drop item to the destination, it will be highlighted as red box
| 
|
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------- |
***
> **Create product lists**
Each answer can either be the starting point for a new question or contain a product list.
**Product lists** management can be accessed by clicking **Product List** button in **Answer** edit pop-up
**Select products** pop-up will open
There is a radio button list with the following options allowing to incorporate static or dynamic product lists into the answer:
* Upselling
* Cross Selling
* Similar products
* Product List
* Textfield input Product List
* Product Search
Only single products list option can be added to an answer.
For detailed information about each Product list option please see **Product selection** section at [Product campaigns article](/docs/discovery/campaigns/product-campaigns.md).
***
> **Exclude products**
Products can be excluded from the campaign based on geo-policies
| Exclude products button lets you exclude from the campaign products which are:
- Out of range of the search location
- Without a field value for selected markets
Outside of these options, search location and market selection have no influence on the campaign.
| 
|
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------- |
#### **Complete campaign**
To complete the process, a name, a category and a description should be assigned to campaign, as well as activity period set up.
Please see **Name and options** section at [Common Campaign configuration steps](/docs/discovery/campaigns/common-campaign-configuration-steps.md) article for details.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.fact-finder.com/docs/discovery/campaigns/advisor-campaigns.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.