> For the complete documentation index, see [llms.txt](https://docs.fact-finder.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fact-finder.com/docs/basic-settings/recommendations/manual-recommendations.md).

# Manual Recommendations

## **Overview**

Besides the product recommendations determined by FactFinder NG you can also define manual recommendations, which will always (or never) trigger on a certain condition. This so called white- and blacklisting is important if you want to set certain recommendations without relying on the **Recommendation Engine**.

![](/files/ZYSYh6lEcv08Los4pGLk)

You choose products for recommendation like you do for a campaign: Click **Add** to open the first step, similar to the [Campaigns](/docs/discovery/campaigns.md).

## **Adding the Recommendation**

***

**Set up General**

![](/files/eyp2ufBgcKlXCigGNkoO)

Choose a name and a category ![](/files/Ph63z0daepEWYQihI5Tp) and ![](/files/Ehk1tMw4qBIWvCgJj7rh)

Next, decide whether the products you are going to define will be displayed or will not be displayed ![](/files/UipZ5ADW4CYdVObCmdDS)**. Whitelist** means, that once conditions are met, the recommendations are always displayed at the top of search results. **Blacklist** leads to the products never being displayed once conditions are met.

Click **NEXT** to proceed.

***

**Set up Conditions**

![](/files/DRCqpED0Pa4xeWD2Mizh)

Choose at least one condition ![](/files/Ph63z0daepEWYQihI5Tp) or add more conditions ![](/files/Ehk1tMw4qBIWvCgJj7rh) and link them with ***AND*** or ***OR***.

Click **NEXT** to proceed.

***

**Set up Products**

![](/files/Q87XgeE0MiY1EOPCzFkx)

Next, choose products. You can either manually enter them or use the search bar. Saving occurs the same as with [Campaigns](/docs/discovery/campaigns.md). You can generate a product list via the search function or by using article numbers.

Click **NEXT** to proceed.

***

**Confirm Summary**

![](/files/YTI7iizm1JfuT1g7vzVw)

You can review all your choices in the last step. Click the links to reach the previous steps. Mouse over the question mark next to the links to display details.

**SAVE** button is available now. Click it to confirm creating new Manual Recommendation record.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.fact-finder.com/docs/basic-settings/recommendations/manual-recommendations.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.