# Manual Recommendations

## **Overview**

Besides the product recommendations determined by FactFinder NG you can also define manual recommendations, which will always (or never) trigger on a certain condition. This so called white- and blacklisting is important if you want to set certain recommendations without relying on the **Recommendation Engine**.

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-0c4a9c7c9c6bbcad6b30863303b8fe242f87a68e%2Fimage-1739280808588.png?alt=media)

You choose products for recommendation like you do for a campaign: Click **Add** to open the first step, similar to the [Campaigns](https://docs.fact-finder.com/docs/discovery/campaigns).

## **Adding the Recommendation**

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**Set up General**

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-abb56de0b5a9a0b8a2edf69de28925c44d507d5a%2Frecommendations-20--20manual-20--20wizard-20step-201-20highlighted.png?alt=media)

Choose a name and a category ![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d6ef73369d8b6bd3c60991407ff7a93dc15afc93%2FB1-2025x25.png?alt=media) and ![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-55f16c12a2be5027388834bf83e50265bb190316%2FB2-2025x25.png?alt=media)

Next, decide whether the products you are going to define will be displayed or will not be displayed ![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d744db53a7fe2e10bd9c7fe0f3f5963ac5f7e742%2FB3-2025x25.png?alt=media)**. Whitelist** means, that once conditions are met, the recommendations are always displayed at the top of search results. **Blacklist** leads to the products never being displayed once conditions are met.

Click **NEXT** to proceed.

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**Set up Conditions**

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-86422a737599e1ef10c3ce114398152eec9e3b57%2Frecommendations-20--20manual-20--20wizard-20step-202-20highlighted.png?alt=media)

Choose at least one condition ![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d6ef73369d8b6bd3c60991407ff7a93dc15afc93%2FB1-2025x25.png?alt=media) or add more conditions ![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-55f16c12a2be5027388834bf83e50265bb190316%2FB2-2025x25.png?alt=media) and link them with ***AND*** or ***OR***.

Click **NEXT** to proceed.

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**Set up Products**

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-743c699bbd4dbd8d28ed151e5fcce429c6417b2e%2Frecommendations-20--20manual-20--20wizard-20step-203.png?alt=media)

Next, choose products. You can either manually enter them or use the search bar. Saving occurs the same as with [Campaigns](https://docs.fact-finder.com/docs/discovery/campaigns). You can generate a product list via the search function or by using article numbers.

Click **NEXT** to proceed.

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**Confirm Summary**

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-0073fe67350e40850ce3cde13dc8268601fad98e%2Frecommendations-20--20manual-20--20wizard-20step-204.png?alt=media)

You can review all your choices in the last step. Click the links to reach the previous steps. Mouse over the question mark next to the links to display details.

**SAVE** button is available now. Click it to confirm creating new Manual Recommendation record.