Manual Recommendations

Overview

Besides the product recommendations determined by FactFinder NG you can also define manual recommendations, which will always (or never) trigger on a certain condition. This so called white- and blacklisting is important if you want to set certain recommendations without relying on the Recommendation Engine.

You choose products for recommendation like you do for a campaign: Click Add to open the first step, similar to the Campaigns.

Adding the Recommendation

Set up General

Choose a name and a category and

Next, decide whether the products you are going to define will be displayed or will not be displayed . Whitelist means, that once conditions are met, the recommendations are always displayed at the top of search results. Blacklist leads to the products never being displayed once conditions are met.

Click NEXT to proceed.

Set up Conditions

Choose at least one condition or add more conditions and link them with AND or OR.

Click NEXT to proceed.

Set up Products

Next, choose products. You can either manually enter them or use the search bar. Saving occurs the same as with Campaigns. You can generate a product list via the search function or by using article numbers.

Click NEXT to proceed.

Confirm Summary

You can review all your choices in the last step. Click the links to reach the previous steps. Mouse over the question mark next to the links to display details.

SAVE button is available now. Click it to confirm creating new Manual Recommendation record.