About FactFinder NG

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Introduction

Search, analytics, personalization, and much more – a suite of solutions to maximize your conversion. Product Discovery is the foundation of our solution, delivering extensive eCommerce features in one central module. The additional modules work to further enhance the customer experience and can be easily added, so as your business needs change, FactFinder changes with them. AI ensures the modules work together seamlessly and continuously improve one another.

We are Europe's leader in product discovery. Helping you and your customers discover the things they love and need, fast & personalized.

We understand the intent of every customer by leveraging a combination of AI and human intelligence in every product discovery.

FactFinder NG: AI-Driven eCommerce Product Discovery and Search platform

FactFinder NG isn’t just a search engine, it’s a comprehensive, AI-driven platform designed to help your customers quickly find what they’re looking for while driving higher sales and improved profitability:

  • Our technology helps millions of shoppers easily find the most relevant products every day.

  • Unique combination of AI and human control allows businesses to surface the right products across multiple touchpoints, from search and navigation to recommendations, merchandising and more.

  • Our platform comprises of a comprehensive suite of modules, that can deliver results on any use case.

What’s special about FactFinder is that you have full transparency and control of the AI.

Unlike more rigid AI solutions that often act as a “black box”, with FactFinder you can apply weightings to influence the AI, alongside other business priorities such as margin, stock-level or ratings.

Read more about Atlas AI here.

Seamless Integration and Compatibility

Whether it’s an in-house development or a ready-made standard solution, FactFinder can be integrated into any shop:

  • With an API-based approach, any development language has the possibility to make queries to FactFinder, returning all the results you need to display to your customers.

  • The logic behind which results are shown and how, can be easily managed from our simple and intuitive management user interface.

  • From consulting and implementation to after-sales support, our FactFinder team is ready to help at every step of our collaboration.

Our platform comprises of a comprehensive suite of modules, that can deliver results on any use case. Providing the tools and functionalities that help shoppers easily find what they are looking for, and business users the ability to create bespoke discovery experiences that distinguish them from the competition.

Read more on on how to integrate FactFinder here: Integration via API (REST)

Need Assistance?

This documentation walks you though every aspect of the platform.

Don’t forget to use our Ask Eddy Ai to help you navigate the content and find the most useful information.