Summary
Blacklist allows to remove unwanted suggestions from the suggest database.
Blacklist entries can target a whole term or just parts of it. For example, blacklist entries starting with son
, then suggestions for Sony
or Sonos
will not be displayed.
Note: Blacklist entries are checked when data is imported, corresponding records are not imported into Suggest. If products are missing in Suggest, then it is advisable to check the blacklist rules.
Blacklist is represented as an individual page tab for Suggest page.
Add Blacklist entry
Edit configuration mode should be entered to add, edit, clone or delete entries.
To add new Blacklist entry necessary information should be filled into the relevant fields:
Suggest type: define type of data that will be affected:
[All]
brand
category
productName
searchTerm
content
Attribute: define type of attribute, e.g. name, image or HitCount. Available options would depend on Suggest type value.
Choose a Type do apply to the Term
on the right:
Equal to: The entry is identical to the search term. Example: Equal to: bag; suggestions for "handbag" will still appear.
Contains: Search queries containing the term will not generate suggestions. Example: Contains: bag; suggestions for "handbag" will not appear.
Begins with: Search queries beginning with this will not result in suggestions. Example: Begins with: son; no suggestions for Sony.
Ends with: Search queries ending with the term generate no suggestions. Example: Ends with: cap; no suggestions for "hubcap".
Matches: Search queries matching with the term generate no suggestions
Less than: Excluding values below a threshold
Greater than: Excluding values above a threshold
Decide whether the entry should be treated as Case-sensitive.
Click Add Entry to add the entry.
If a Blacklist entry conflicts with a Whitelist entry, Blacklist supersedes Whitelist.
List of Blacklist entries
Detailed information about all the Blacklist entries is shown in the Summary grid:
Suggest type
Type
Term
Attribute
Case sensitive
The following actions available:
Search for specific whitelist entry
Show all entries that are deleted in current transaction
Edit whitelist entry directly in the grid
Delete single blacklist entry
or multiple selected entries
Clone single blacklist entry
or multiple selected entries
to another channel.
Edit configuration mode should be entered to add, edit, clone or delete entries.
Any new or changed entry will be marked it as locked
and require saving the transaction.