> For the complete documentation index, see [llms.txt](https://docs.fact-finder.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fact-finder.com/infinity/spec-sheet/general/performance-privacy.md).

# Performance & privacy

| Feature               | Description                                                                                                                                                                                                                                                                                                        |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Monitoring**        | Monthly Uptime Percentage (MUP) of 99.98%. All network traffic is saved and analysed for volume and customer behaviour in MSSQL DB. Traffic data and server monitoring is sent to ELK (Elastic - Logstash - Kibana) system and Grafana where different stats like response time, sync, memory usage are monitored. |
| **Cached responses**  | There is the possibility to cache responses.                                                                                                                                                                                                                                                                       |
| **Load distribution** | Possibility to distribute load across multiple servers and work with load balancers.                                                                                                                                                                                                                               |
| **Failover measures** | Loop54 has failover proxies hosted in Sweden and England.                                                                                                                                                                                                                                                          |
| **Data privacy**      | Encrypted SSL (HTTPS) and, if requested, IP-blocking to backend servers.                                                                                                                                                                                                                                           |


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