# Webshop & Benchmark Analysis

### Webshop & Benchmark Analysis​

### What it is

Evaluation of your shop based on different categories in comparison, to your competitors/industry. Recommended when doing a shop relaunch.

**Categories Reviewed in Analysis​**

* Homepage – UX/Design, Ease of finding information​
* Search – Location of search barm Search Result Quality​
* Suggest – Design, Content​
* Navigation – Level structure, Relevance, UX, Completeness, Result Quality​
* Product Detail Page – Ease of finding information, UX/Design, Sharing Options
* Shopping Cart – Preventing exits, up/-cross selling​
* Check-Out – UX/Convenience​
* General – Personalization, Merchandising, Trust Factors​
* Mobile – Taking advantage of the platform, UX/Design, Filters

### What’s in for you

* Demonstration of competitive advantages and disadvantages in comparison to the same industry.​
* Suggestions on solutions from other industries to gain competitive advantages through a better customer journey​.
* Suggestion of quick wins that can be implemented with FactFinder, plus more time-consuming topics, that need to be adjusted in the frontend.​

### How it’s done

#### Estimated time​

* 5 hours Webshop Analysis ​
* 1 hour Websession to discuss results​
* 2.5 hours per Benchmark Analysis​

#### Deliverables​

PDF report on Optimization Suggestions on your online shop – from start page to check-out. Delivered by​ a FactFinder Consultant​.

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