# Customer Journey Workshop

### Customer Journey Workshop

### What it is

A workshop to evaluate the customer journey for your online store – from searching a product to purchasing it. This to ensure full leverage of FactFinder Infinity capabilities.

### What’s in for you

* Optimization of your customer journey for your online shop​
* Identifying quick wins in the customer journey that can be implemented with FactFinder Infinity

### How it’s done

#### Estimated time

8 hour workshop

#### Deliverables

Catalogue of optimization suggestions that can be implemented, delivered by a FactFinder Business Consultant or​ Customer Success Manager.