> For the complete documentation index, see [llms.txt](https://docs.fact-finder.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fact-finder.com/docs/basic-settings/factfinder-ng-channels/channel-management.md).

# Introduction

## Channel Management overview

Channel Management lets you create and remove channels, build parent-child hierarchies, and manage backups.

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-e7312973352d33ecfccb5cca45458ed5006f5741%2Fimage-1740397847089.png?alt=media)

For step-by-step tasks, see [Creating a new channel](/docs/basic-settings/factfinder-ng-channels/creating-a-new-channel.md) and [Switching the active channel](/docs/basic-settings/factfinder-ng-channels/switching-the-active-channel.md).

### License information

A chargeable channel within the meaning of the license is any channel created with the software and used productively in any system of the licensee.

This includes all language channels of any online shop on any platform, as well as previews of the results on mobile or other devices.

At the licensee's request, a free test channel can be created (exclusively for trial purposes).

## List of channels

![](https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-1b89e304deb13a2c130c6bc5b0cd0ca0f7636ae6%2Fchannels-20grid.png?alt=media)

The channel list shows all existing channels and the available actions.

<table><thead><tr><th width="80">Icon</th><th>Description</th></tr></thead><tbody><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d6ef73369d8b6bd3c60991407ff7a93dc15afc93%2FB1-2025x25.png?alt=media" alt=""></td><td><strong>Search</strong> the list for a specific channel</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-55f16c12a2be5027388834bf83e50265bb190316%2FB2-2025x25.png?alt=media" alt=""></td><td><strong>Name</strong> of the channel</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d744db53a7fe2e10bd9c7fe0f3f5963ac5f7e742%2FB3-2025x25.png?alt=media" alt=""></td><td><strong>Type</strong> of the channel — parent, productive, test, development, or inactive</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-201fae191795364f088545807a1ef929d772dfcc%2FB4-20-2025x25-1.png?alt=media" alt=""></td><td><strong>State</strong> — indicates the lock state of channels. A channel is locked if it is currently being edited. Locked channels are marked with <img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-7498d971966533e58624ee6db5b8a24bd16a0850%2Fcontact.png?alt=media" alt="">.</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-6f8ab95c0e762d2dd7f746a15c0c8b843a92d28a%2FB5-20-2025x25.png?alt=media" alt=""></td><td><strong>Lock held by</strong> — indicates the username of the user who locked the channel. To remove a lock, click <img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-fd5dae7d6ccbe9cb0f9e55969e079f210baba465%2Flock.png?alt=media" alt=""> in the grid and confirm in the popup dialogue.</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-7557f3fbd2b38462e88c2064015958292fd195fb%2FB6-20-2025x25.png?alt=media" alt=""></td><td>Shop <strong>URL</strong> of the channel</td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-6dbb1edbc49c774d93851bee61e1c5410654f86a%2FB7-2025x25.png?alt=media" alt=""></td><td><strong>Auto import priority</strong></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-17452001260641ee8568dc3a5686e7b2c8f49d5b%2FB8-2025x25.png?alt=media" alt=""></td><td><strong>Health check relevant</strong></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-9986620ad6abf8d744795d9528e0e5acb2e0b708%2FB9-2025x25.png?alt=media" alt=""></td><td>Start <strong>Installation Assistant</strong> <img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-2ea05b9552b7242a52babfdb62b9a89d235549a0%2Fsettingfact.png?alt=media" alt=""></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-1823076b07a1592658a4d5c5aa783cd553250a03%2FB10-2025x25-1.png?alt=media" alt=""></td><td>Open <strong>deployment</strong></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-250d924d78aaedb83c40b9aaa068e02b65d61af2%2FB11-2025x25.png?alt=media" alt=""></td><td><strong>Clone</strong> channel <img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-15386aae82cc41ace77a66932a81e23d7f2e740b%2Ffile.png?alt=media" alt=""></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-6a7ef0e8a3dea3db2150b3815e1f39b817526407%2FB12-2025x25.png?alt=media" alt=""></td><td><strong>Delete</strong> channel <img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-867a64b29bdbca6f1c9912c3a90a5ca7b6e8121d%2Fclose.png?alt=media" alt=""></td></tr><tr><td><img src="https://883583471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTV1CIVFU3DJKhWzkqLAG%2Fuploads%2Fgit-blob-d29907eec7e501679410191f3b141be06764c5e5%2FB13-2025x25.png?alt=media" alt=""></td><td>The <strong>Add a channel</strong> button opens the channel creation flow. For the full procedure, see <a href="/docs/basic-settings/factfinder-ng-channels/creating-a-new-channel.md">Creating a new channel</a>.</td></tr></tbody></table>


---

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